New structure from Dec 1
Dear Patients
Due to the COVID-19 situation and the high pressure on the healthcare system in general, including the General Practices, we have decided to implement a new way of working in our clinic.
We want to ensure that our resources are used in the most efficient way and ensure that the most acute cases with the most urgent need for care are able to have their health and condition assessed in our clinic the same day.
To do so, we want to optimize our phone visitations (asking about symptoms, duration, what remedies has already been tried etc.) and hereby direct you to the appropriate consultation by a doctor, our medical staff or advice and guidance by phone.
Our intention is to create a clinic with the time and space needed to look after patients, who need our help the most at the given time, while also ensuring that we during opening hours from 08-16 are able to see patients with acute illness in our clinic.
We have since our clinic opened used the system “Appointment the same day”. This system will continue, but using the new framework described above. This means, that we will book an in-clinic appointment the same day as your call, should we assess the need.
Based on a professional visitation, we will assess if the consultation will be done by the phone, video or in our clinic. We may also assess that you are to be seen by our medical staff. This may be an independent consultation or a required pre-consultation, for instance a blood test, before you see a doctor.
We may also assess that there is no need for a consultation the same day. Should your illness however get worse, we expect you to call us again. Exactly as you would do if your illness got worse after seeing us in person.
New initiatives in force from 01/12/2021:
- “Same day appointment” between 8-9 – this hour is exclusively for booking an appointment the same day. Many in the clinic will be by the phone ready to assist you.
- Other inquiries will be between 10-11 – In this hour you can book appointments with midwifes or nurses. You can book an appointment for a blood test, vaccination, smear, etc.
- There will be a fixed amount of “same day appointments”. On busy days these may be booked, and you will be asked to call again another day.
- Acute and severe illness will always be prioritized.
- Video consultations will be decided by the staff. Meaning that after talking with us by the phone you will be given a time for when the video consultation will find place. This way we are trying to minimize the waiting time.
- The visited video consultations are between 9.45-11 and on individual agreed times.
- Renewal of daily used medicine can take place through the app “Medicinkortet”. This does NOT include medicine that can be addictive.
- It will not be necessary to book an appointment to get tested for chlamydia and gonorrhea (without symptoms). You just need to show up in the clinic and we will provide you with a self-test-kit. If you have symptoms, you need to book an appointment.
Flowchart of how to contact the clinic by phone:
We are updating the website to reflect these changes step by step towards Dec 1.
Best regards
Lægerne på Amgertorv
Changes in staff
Dear patients
As our 2 skilled specialist temp GPs have bought a clinic together, there will be changes in the group of doctors per 1/12.
Specialist GP Louise Jansen stops on 31/11 and Thomas Barsøe on 31/12. They open the clinic Lægerne ved Torvehallerne on 1 February 2022 – located at Nørre Farigmagsgade 54.
We’ll miss them both.
Due to these changes you will receive a letter in eBoks. This means that you can change doctors for free.
However, it is important to emphasize that Lægerne på Amagertorv continue unchanged. Above doctors have been replaced by Samir Mansour, Karoline Lindby and Poya Aram.
Kind regards
Lægerne på Amagertorv
Revaccination against COVID-19
Dear Patients
The Danish Health Authority has started revaccinations against COVID-19 with third jab. Vaccines are offered 6½ months, primarily to patients aged 65+, higher risk patients, and healthcare workers.
Please monitor your e-boks for the invitation.
Vaccines can only be booked at https://www.vacciner.dk/ – with or without Nem-ID.
Best regards
Lægerne på Amagertorv
Negative Covid-10 PCR test still required
Dear Patients,
It applies to all persons over 7 years of age with respiratory symptoms (cough, sore throat, snot, cold, etc.) that they must continue to have a negative PCR test before supervision in the clinic.
Before a test is available, we can always discuss symptoms by phone and video. to assess the severity and possible start of treatment and hospitalization.
Please refer to these updated guidelines from the Danish Health Authority (Sundhedsstyrelsen) – only in available in Danish: Guidelines from SST
Kind regards
Lægerne på Amagertorv
Changes to booking system
Dear Patients
We will be making some changes to our booking system over the coming months.
We will continue to strive for “same day appointments” but we will do screenings to evaluate the urgency and find a time for a consultation within 3 working if that is more suitable.
We are introducing this change to ensure the best quality and continuity in the consultations.
Best regards
Lægerne på Amagertorv
Video consultations
The clinic is open for video consultations every day between 9:00 and 10:00.
Video consultations are offered via the “Min Læge” app which can be downloaded via App Store (iPhones) or Google Play (Android). Follow these instructions for using the app.
NB: The app and instructions are in Danish only.
There are cases where consultations over video are not suitable. In these situations we will we make an agreement for another consultation in the clinic.
We strive to see everyone, but waiting time is to be expected (number in the queue is displayed in the app).
Best regards
Lægerne på Amagertorv
Regarding facemasks and restrictions
Dear Patients
It is still necessary to wear a facemask in the clinic.
If you are in doubt, please call us and ask.
We look forward to seeing you.
Lægerne på Amagertorv
New Doctor
Dear Patients,
In connection with our GP, Julie Galsgaard, leaving us, a letter from the Region has been sent out to all our patients which has caused confusion for some. Julie leaving is part of the natural and expected turnover in staff driven by our temporary GPs wanting to establish their own clinics at some point.
The clinic is still owned and operated by GP Pia Boman and GP Puk Laugen.
Most recently, we have the pleasure of welcoming GP Samir Mansour as of May 1, 2021.
In addition, we have hired a nurse, Tina Stær, who started on 1 May 2021.
We look forward to continuing to welcome you to our clinic at Amagertorv – and we have opened up for the intake of new patients.
Telephone consultation
At the beginning of the Covid-pandemic, the Regional Health Authorities gave permission for longer telephone consultations in General Practice, to avoid the spread of infection.
This permit ends on the 1st June 2021, because the Regional Health Authorities deem the pandemic as being more stable.
We are therefore now fully open for consultations in person and telephone consultations will no longer be available.
Regarding registrations of vaccines given abroad
Dear patients,
If there is a need for registration of vaccines given abroad, please contact the clinic by phone. We will try to help you as best we can and the following must be assessed:
- Have your vaccination card with batch number, vaccine name and vaccination date ready.
- Only the following vaccines can be registered: Pfizer/BioNTech, Moderna, Johnson & Johnson, and AstraZeneca.
- Patients are welcome to register their own vaccines on sundhed.dk, followed by a phoneconsultation where the vaccines can be validated, assuming everything is in order.
- The process thereafter, i.e. how the vaccine shows up in sundhed.dk and in the corona passport is not a process we can influence (nor is is within our area of jurisdiction).
Best regards Lægerne på Amagertorv
Contact
General Practitioners
Lægerne på Amagertorv
Pia Boman & Puk Laugen
Amagertorv 29A 4. Sal, 1160 Kbh K
Tel: +45 7370 9040
Find us
Opening hours
Make an appointment: 8:00-9:00 by phone
Other inquiries: 10:00-11:00 by phone
Video consultations: by appointment via phone beforehand (info here)
Please read more about how to contact the clinic on this page